Customer Testimonials

I had a very good experience working with Shen and Steven in the service department. They went beyond the scope of their duties to provide me with service that they weren’t obligated to do. I will be forever grateful for their selfless generosity. I encourage every Mercedes owner to give this dealership your business, the service department genuinely cares and the bar is set high!

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Laura was outstanding. I have always hated the car buying process, but with Laura there was no pressure. Laura was able to quickly answer all of my questions easily.

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Aaron was very helpful and friendly as was everyone at the dealership. Definitely recommend them.

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Our team facilitates the purchasing, selling, and servicing of the greatest car brand on earth! Hosting the entire Mercedes, Maybach, AMG, and Sprinter lineup, we have exactly what you are looking for at fair and transparent pricing.

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5/5 Stars – An absolute masterclass in customer service! Buying a luxury vehicle should feel like a special occasion, and my recent purchase of a new Mercedes-Benz E 450 completely redefined what a dealership experience should be. From the moment I walked through the doors, every single department exceeded my expectations. My salesman, Andrew was deeply knowledgeable, polite, and completely focused on my needs without a hint of high pressure tactics. He took the time to walk me through every trim, feature, and technology option on my new model. The sales manager, Corey was engaging very conscientious and offered several different options and ... Read More

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DealerRater - Sep 30, 2026

5/5 Stars – An absolute masterclass in customer service! Buying a luxury vehicle should feel like a special occasion, and my recent purchase of a new Mercedes-Benz E 450 completely redefined what a dealership experience should be. From the moment I walked through the doors, every single department exceeded my expectations. My salesman, Andrew was deeply knowledgeable, polite, and completely focused on my needs without a hint of high pressure tactics. He took the time to walk me through every trim, feature, and technology option on my new model. The sales manager, Corey was engaging very conscientious and offered several different options and thoughtful opinions for purchasing. It was like being around old friends, cracking jokes and telling stories. Robby in the finance department office was transparent, efficient, and respectful of my time. Every number, warranty option, and payment structure was laid out clearly with zero hidden fees or confusing upsells. Bill the tech guru set up my personalized MBUX profile and phone integration and carefully explained all of the many features on the car before I drove off the lot. It felt less like a transaction and more like a tailored concierge service. The delivery process was immaculate my car was detailed to absolute perfection. Furthermore, they picked the car up for its initial accessory setup, window tint etc. and gave me a complementary loaner Mercedes-Benz to drive. Steven in the service department was just as prompt, welcoming, and professional. If you are looking for a new Mercedes-Benz, this dealership delivers a world class experience from start to finish. Highly recommended!

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Pleased with the thoroughness of Spencer Stewart and his service team. My vehicle was picked up on time, service completed and returned to me by the end of the day. Spencer kept me informed throughout the day.

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Spencer Stewart has been my service advisor for a while, and when he moved to Mercedes-Benz of Columbus North, I moved dealerships with him. That says a lot about the level of service he provides. Spencer is always professional, responsive, straightforward, and makes sure everything is taken care of. I trust him with my vehicle and wouldn’t hesitate to follow him wherever he goes. Mercedes-Benz of Columbus North is lucky to have him.

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Very pleasant experience. Everyone was very friendly and polite. Very happy that we went to this dealership. Will recommend them anytime

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